Terms of service

Welcome to DynamicAli Skincare. These Terms of Service (“Terms”) govern your access to and use of the DynamicAli Skincare website, www.dynamicaliskincare.com, and your purchase or use of products and services offered through our online store.

Throughout these Terms, the words “DynamicAli Skincare,” “we,” “us,” and “our” refer to DynamicAli Skincare. The words “you” and “your” refer to any person who accesses our website, places an order, purchases our products, or otherwise uses our services.

By accessing our website, browsing our products, creating an account, placing an order, or otherwise using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, together with our Privacy Policy and Refund & Exchange Policy.

If you do not agree with these Terms, please do not use our website or purchase our products.

1. ABOUT DYNAMICALI SKINCARE

DynamicAli Skincare is a Jamaica-based skincare business offering skincare and personal-care products through our online store.

Our products are created and offered to support everyday skincare and self-care routines. Product information provided on our website is intended for general skincare and cosmetic purposes and is not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Our website is operated using the Shopify e-commerce platform, which provides the technology that enables us to sell our products online.

2. ELIGIBILITY TO USE OUR WEBSITE

By using our website, you confirm that you are at least eighteen (18) years old or have reached the applicable age of majority under the laws governing your use of the website.

If you are under the applicable age of majority, you may only use our website with the involvement and supervision of a parent or legal guardian who agrees to these Terms.

You agree to provide truthful, accurate, current, and complete information when placing an order or creating an account.

3. USE OF OUR WEBSITE

You agree to use our website only for lawful purposes.

You must not:

  • Use our website for any unlawful or fraudulent purpose.
  • Attempt to gain unauthorized access to our website, systems, accounts, or databases.
  • Introduce viruses, malware, malicious code, or other harmful material.
  • Interfere with the security, operation, or functionality of our website.
  • Copy, reproduce, distribute, modify, or commercially exploit our website content without our written permission.
  • Use our website to impersonate another person or provide misleading information.
  • Scrape, crawl, harvest, or collect information from our website without authorization.
  • Attempt to interfere with another customer’s use of our website.
  • Use our products, website, or services in violation of any applicable law of Jamaica or any other applicable jurisdiction.

We reserve the right to suspend or terminate access to our website where we reasonably believe these Terms have been violated.

4. PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, photographs, ingredients, sizes, prices, and other information displayed on our website are accurate and current.

However:

  • Product colours and appearance may vary depending on your device or screen settings.
  • Packaging, labels, and product presentation may change from time to time.
  • Product availability may change without notice.
  • Minor differences between product images and the actual product do not necessarily constitute a defect.

We reserve the right to correct errors, update product information, discontinue products, or change product formulations, packaging, prices, or availability where appropriate.

5. SKINCARE PRODUCTS AND CUSTOMER RESPONSIBILITY

Our products are intended for external cosmetic use unless otherwise stated on the product packaging or product description.

Before using a new skincare product, we recommend performing a patch test, particularly if you have sensitive skin or known allergies.

You are responsible for:

  • Reading the product label and instructions before use.
  • Following the recommended directions for use.
  • Checking the ingredient list before purchasing or using a product.
  • Discontinuing use if irritation, discomfort, or an adverse reaction occurs.
  • Seeking appropriate medical advice if you experience a serious or persistent reaction.
  • Keeping products out of the reach of children where appropriate.
  • Storing products according to the instructions provided.

DynamicAli Skincare does not guarantee that a particular product will produce a specific cosmetic result for every customer. Individual skin types, conditions, sensitivities, routines, and responses to skincare products vary.

Our products are not a substitute for professional medical advice, diagnosis, or treatment.

6. PRODUCT CLAIMS AND RESULTS

Any statements on our website regarding the appearance, benefits, or intended cosmetic use of our products are provided for general informational and cosmetic purposes.

Individual results may vary.

We do not guarantee that use of any particular product will eliminate acne, dark spots, hyperpigmentation, scars, wrinkles, pigmentation, or any other skin concern.

Customers should not rely on website content as medical advice.

7. ORDERS AND ACCEPTANCE

Placing an order through our website constitutes an offer to purchase the selected products.

An order is not considered accepted until DynamicAli Skincare has received and processed the order and, where applicable, issued an order confirmation.

We reserve the right to refuse, cancel, or limit any order for legitimate reasons, including:

  • Product availability.
  • Pricing or listing errors.
  • Suspected fraudulent activity.
  • Incorrect customer information.
  • Unauthorised or suspicious transactions.
  • Orders that appear to be intended for unauthorised resale.
  • Other circumstances permitted by applicable law.

If we cancel an order after payment has been received, we will take reasonable steps to arrange the applicable refund.

8. PRICES AND PAYMENT

All prices displayed on our website are subject to change without notice.

Unless otherwise stated, prices are displayed in the currency indicated at checkout.

You are responsible for providing accurate billing and payment information.

By submitting an order, you authorize the applicable payment provider to process the payment for your purchase.

We are not responsible for delays, declined transactions, or additional charges imposed by your bank, card issuer, payment provider, or other financial institution.

Where applicable, taxes, duties, customs charges, or other fees may be added to your order.

9. ORDER CANCELLATIONS

If you wish to cancel an order, you must contact us by email at:

admin@dynmicaliskincare.com

Cancellation requests must be submitted within 24 hours of placing the order.

We cannot guarantee cancellation once an order has been processed, packed, shipped, or otherwise fulfilled.

If an order cannot be cancelled because processing or fulfillment has already begun, the request may instead be handled in accordance with our Refund & Exchange Policy.

10. SHIPPING AND DELIVERY

We will make reasonable efforts to process and ship orders within the timeframe stated on our website or communicated to you.

Delivery times may vary depending on:

  • Your location.
  • Shipping method selected.
  • Courier or delivery service.
  • Weather conditions.
  • Public holidays.
  • Customs procedures.
  • Unforeseen circumstances.
  • Incorrect or incomplete delivery information.

Once an order has been handed over to a third-party courier or delivery provider, delays caused by that provider are outside our direct control.

You are responsible for providing an accurate name, telephone number, email address, and delivery address.

DynamicAli Skincare is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.

11. LOCAL DELIVERY AND PICK-UP

Where local delivery or pick-up options are offered, the applicable delivery or collection instructions, fees, dates, times, and locations will be communicated at checkout or otherwise provided by DynamicAli Skincare.

Customers are responsible for ensuring that they are available to receive deliveries or collect orders during the agreed timeframe.

Failure to collect an order or inability to receive a delivery may result in additional delivery arrangements or fees.

12. RETURNS, EXCHANGES AND STORE CREDIT

Returns, exchanges, and store credits are governed by our Refund & Exchange Policy, which forms part of these Terms.

Customers should review that policy before purchasing.

For hygiene and safety reasons, certain skincare and personal-care products may not be eligible for return or exchange once opened, used, or unsealed, except where otherwise required by applicable law.

Where an exchange or store credit is approved, the product must meet the applicable requirements set out in our Refund & Exchange Policy.

To initiate a return or exchange request, contact:

dynamicaliskincare@gmail.com

Please include your order number and a description of your concern.

We do not replace or provide credit for free promotional gifts unless expressly agreed by DynamicAli Skincare.

13. DAMAGED, INCORRECT OR MISSING ITEMS

If you receive an item that is damaged, incorrect, defective, or missing from your order, please contact us as soon as reasonably possible at:

dynamicaliskincare@gmail.com

Please provide your order number and, where appropriate, clear photographs of the product, packaging, shipping label, or damage.

We will review the matter and determine the appropriate resolution in accordance with our policies and applicable law.

14. PERSONAL INFORMATION AND PRIVACY

Your submission of personal information through our website is governed by our Privacy Policy.

By using our website, you acknowledge that information may be collected and processed as necessary to operate our online store, process orders, provide customer service, communicate with you, and comply with applicable legal obligations.

We take reasonable steps to protect personal information entrusted to us.

For additional information about how we collect, use, store, and protect personal information, please review our Privacy Policy.

15. INTELLECTUAL PROPERTY

All content appearing on the DynamicAli Skincare website, including but not limited to:

  • Our business name.
  • Logo and branding.
  • Product names.
  • Product photographs.
  • Website design.
  • Graphics.
  • Text.
  • Product descriptions.
  • Videos.
  • Marketing materials.
  • Original written content.

is owned by or licensed to DynamicAli Skincare and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, sell, license, or commercially exploit our intellectual property without our prior written permission.

Our trademarks, logos, branding, and other proprietary materials may not be used without our express written authorization.

16. USER REVIEWS, COMMENTS AND SUBMISSIONS

If you submit a review, testimonial, photograph, comment, suggestion, social media content, or other material to DynamicAli Skincare, you represent that:

  • The content is truthful to the best of your knowledge.
  • You have the right to submit the content.
  • The content does not violate another person’s rights.
  • The content does not contain unlawful, defamatory, abusive, threatening, obscene, or misleading material.
  • The content does not contain malicious software or harmful code.

By submitting content to us, you grant DynamicAli Skincare permission to use, reproduce, display, publish, adapt, and share that content for legitimate business, marketing, promotional, or informational purposes, subject to applicable law.

We reserve the right to remove or decline to publish content that we consider inappropriate, unlawful, misleading, offensive, or inconsistent with our brand or these Terms.

17. THIRD-PARTY SERVICES AND LINKS

Our website may use third-party services, applications, payment providers, shipping providers, social media platforms, analytics services, review platforms, or other third-party technologies.

These third parties may have their own terms, conditions, and privacy policies.

DynamicAli Skincare is not responsible for the independent policies, practices, availability, or content of third-party websites or services.

If you choose to access a third-party website through a link on our website, you do so at your own discretion and risk.

18. ACCURACY OF INFORMATION

We make reasonable efforts to provide accurate information on our website. However, we do not guarantee that all information will always be complete, accurate, current, or error-free.

Our website may contain typographical errors, pricing errors, product information errors, availability errors, or other inaccuracies.

We reserve the right to correct such errors and, where appropriate, cancel or amend an affected order.

19. MODIFICATIONS TO OUR WEBSITE AND SERVICES

We reserve the right to modify, suspend, discontinue, or update any part of our website, products, services, features, or content at any time.

We are not liable for any loss resulting from a temporary or permanent modification, suspension, or discontinuation of the website or any service, except where liability cannot lawfully be excluded.

20. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, our website and services are provided on an “as available” basis.

We do not guarantee that:

  • Our website will always be available or uninterrupted.
  • Our website will always be free from errors.
  • All website content will always be current or accurate.
  • The website will be free from viruses or other harmful components.
  • A particular product will produce a particular result for every customer.

Nothing in these Terms is intended to exclude or restrict any consumer right, warranty, or protection that cannot legally be excluded or restricted under applicable Jamaican law.

21. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, DynamicAli Skincare, including its owners, directors, officers, employees, agents, contractors, suppliers, and service providers, will not be liable for indirect, incidental, special, consequential, or punitive losses arising from your use of our website or products.

This may include, where legally permitted, loss of profits, loss of revenue, loss of data, business interruption, or other indirect losses.

Nothing in these Terms excludes liability where such exclusion is prohibited by Jamaican law.

Nothing in these Terms is intended to limit your rights as a consumer under applicable Jamaican law.

22. INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless DynamicAli Skincare and its owners, directors, officers, employees, agents, contractors, suppliers, and service providers from claims, losses, liabilities, damages, costs, and reasonable expenses arising from:

  • Your breach of these Terms.
  • Your unlawful use of our website.
  • Your violation of another person’s rights.
  • Your misuse of our products.
  • Your submission of unlawful or infringing content.

This provision applies only to the extent permitted by applicable law.

23. SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be modified or limited to the minimum extent necessary to make it enforceable, where legally permitted.

If the provision cannot be made enforceable, it will be severed from these Terms without affecting the validity of the remaining provisions.

24. WAIVER

If we do not immediately enforce a provision of these Terms, that does not mean that we have waived our right to enforce that provision in the future.

Any waiver must be expressly communicated by DynamicAli Skincare.

25. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Refund & Exchange Policy, Shipping Policy, and any other policies expressly incorporated into these Terms, constitute the agreement governing your use of our website and purchase of our products.

These Terms replace any previous terms or agreements relating to the use of our website, except where otherwise stated.

26. GOVERNING LAW

These Terms and any dispute arising from or relating to your use of our website or purchase of our products shall be governed by and interpreted in accordance with the laws of Jamaica.

Where a dispute cannot be resolved directly between the customer and DynamicAli Skincare, the parties may pursue any remedies available under applicable Jamaican law.

Nothing in these Terms is intended to prevent a consumer from exercising any rights or remedies available under Jamaican law.

27. CHANGES TO THESE TERMS

DynamicAli Skincare reserves the right to update, amend, or replace these Terms from time to time.

The most current version will be posted on our website.

You are responsible for reviewing the Terms periodically. Your continued use of our website after changes are posted constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

28. CONTACT INFORMATION

If you have questions, concerns, or requests regarding these Terms of Service, please contact us:

DynamicAli Skincare
Brown’s Town, St. Ann, Jamaica
Telephone: 876-465-9898
Email: dynamicaliskincare@gmail.com
Website: www.dynamicaliskincare.com

Business Registration Number: [INSERT BUSINESS REGISTRATION NUMBER]

29. IMPORTANT NOTICE REGARDING SKINCARE PRODUCTS

DynamicAli Skincare is committed to providing quality skincare products and a positive customer experience.

However, skincare is personal. Ingredients that are suitable for one person may not be suitable for another.

Please review product ingredients carefully before purchasing. If you have known allergies, sensitive skin, are pregnant or breastfeeding, are using prescription skincare, or have a medical skin condition, consult an appropriate healthcare professional before introducing new skincare products into your routine.

If irritation or an adverse reaction occurs, discontinue use and seek appropriate professional advice.

By purchasing and using our products, you acknowledge that you are responsible for using them according to the product instructions and for considering your own individual skincare needs and sensitivities.


DynamicAli Skincare
Being beautiful comes naturally.
Brown’s Town, St. Ann, Jamaica
876-465-9898 | dynamicaliskincare@gmail.com
www.dynamicaliskincare.com