Refund policy

 

Cancellation must be send via email at dynamicaliskincare@gmail.com within 24HRS after order is placed.

We offer exchange or store credit in the event that you need to return a product within a day of purchase date. Product seal and label must be in tact upon return.

To initiate a return, simply email us with your concern & order number at DynamicAli skincare@gmail.com. We do not replace free gifts or products not listed on orders. Sample products are final, no returns, exchanges, or credit. Discount codes cannot be applied after a purchase has been processed.

In order to offer the best experience to our DynamicAli  Skincare customers, we  reserve the right to limit returns if we have reason to suspect misuse of our generous return policy (such as excessive returns or fraud).

*Note on free gifts: While we do our best to be generous as a small company, free gifts are limited to marketing promotions and defined by monthly marketing plans. Gifts are not open to demand outside set promotion, nor available for exchange or credit.

Please let us know if you have any questions, our Team is happy to help!

This month we’re excited to be making many transitions, and happy to have your support.